Shipping policy
Welcome to No Ordinary Clean Co.! We are committed to providing a seamless and hassle-free shopping experience for all our customers. Please review our shipping policy below.
$4.99 Flat Shipping on All Orders
We are pleased to offer free shipping on all orders over $55. (Free shipping applies on total purchase price after discounts)
Shipping Times and Processing
- Order Processing: All orders are processed within 1-2 business days. You will receive a notification once your order has been shipped.
- Delivery Times: Standard shipping typically takes 3-7 business days, depending on your location. Please note that delivery times may vary due to unforeseen circumstances.
Shipping Areas
We currently ship to all addresses within the Australia. At this time, we do not offer international shipping.
Order Tracking
Once your order has been shipped, you will receive an email confirmation with your tracking number. You can use this number to track the status of your delivery directly on the carrier's website.
Lost or Damaged Packages
While we strive to ensure that all orders arrive in perfect condition, we understand that issues may occur during shipping. If your order arrives damaged or does not arrive within the estimated delivery timeframe, please contact our customer service team at hello@noordinarycleanco.com within 7 days of the estimated delivery date. We will work with you to resolve any issues as quickly as possible.
Returns and Exchanges
If you are not completely satisfied with your purchase, please refer to our Returns Policy for more information on how to return or exchange your products.
Contact Us
If you have any questions about our shipping policy or need further assistance, please contact us at hello@noordinarycleanco.com.
Thank you for choosing No Ordinary Clean Co.! We look forward to helping you keep your home clean with our innovative products!
